Bipasha Basu, brand ambassador for Anil Ambani’s Reliance Communications Ltd has launched calling cards for Indians going abroad under the brand name Reliance Passport.
These calling cards and can be bought at any Reliance World outlet before you fly overseas. [They ask for your Passport though, not sure why, National Security ?]The card can be used to make outgoing calls in the following countries – USA, UK, Canada, Australia, Malaysia and Singapore. However, you can place a call to any country in the world from the above said countries.
Our readers already know that Reliance offers calling card service through Reliance India Call, which is mainly targeted at the Indian diaspora permanently residing outside. Call rates under both the plans are almost the same.
Do let us know about the quality of these calling cards / plans.
Very bad follow up service. I will never ever use a Reliance passport card again
I got a reliance passport sim and phone since it was convenient, very useful, and you get a US number before u travel there etc. I used it in the US and it was fine and everything went well. But the catch is that the customer service is very poor and you will have to wait, wait and run around after you reach back to india especially for the bill and return of card / equipment etc. When you are going on Business trip and return , you are expected to settle accounts within your company within a specified time, but there is no help from reliance. I talked to other people from my company (since we have corporate deal) and they had the same issue. Reliance can have the best infrastructure and all, but it is really useless without proper customer service. Corporate customers are likely to get irritated though we will continue to use until a new company offers the same service and we will simply migrate.
NEVER USE THIS PHONE, I used this for 2 months and charged doubled of my uses. I even never got response back for my complaints.
This is really stupid service with worst customer care.
is this a good service specailly the passport sim card
Its a wonderful service.
I saved a lot as compared to internaitonal roaming.